David Seacombe (Page 12)

Reciprocation Bias: Daily Life and Workplace Impact

Reciprocation Bias: Daily Life and Workplace Impact

Reciprocation bias drives us to repay favours, often disproportionately. From free samples triggering purchases to workplace obligations creating career traps, this pressure shapes daily decisions. Learn to recognise when gratitude becomes manipulation and respond thoughtfully.

Rethinking your Organisation

Rethinking your Organisation

The impact of Covid-19 along with any major disruption requires leaders to reimagine and reinvent the business itself. There is a particular flow through some of the Insight posts that you may find helpful. We list them here.

Organisational Data

Organisational Data

Your data is your organisation's most valuable asset. It's likely that companies that do not understand the importance of data management are less likely to prosper in the digital economy. To create a truly customer-centric business it is essential to understand the ins and outs of data management.

Experience, Efficiency and Effectiveness

Experience, Efficiency and Effectiveness

Three concepts anchor organisational improvement: experience (quality of interaction), efficiency (minimising waste) and effectiveness (achieving the right outcomes). When balanced together, they create ways of working people believe in that deliver meaningful results.

Remote Work and Virtual Leadership

Remote Work and Virtual Leadership

Your newly virtual teams have newly virtual leaders, and some of your leaders may need help adapting to running a team of remote workers. It's a sound investment, for now, and because these are the same skills that you need them to have for the digital mastery you must embrace.

Communicating...and silence is still communicating

Communicating...and silence is still communicating

Many businesses stop communicating when faced with uncertainty, crisis or anxiety, but communication becomes ever more important. If you’re not actively communicating with your people, they’ll still be getting a message loud and clear – but not one you necessarily want them to hear.

A Leader's Guide to employees Working Remotely

A Leader's Guide to employees Working Remotely

Working remotely is the new normal for employees of service organisations. Whilst 'working at home' for some staff is familiar to many businesses, there are a new set of challenges when the whole company has to work remotely.

Scenario Planning: How to Pull the Right Levers in Your Business

Scenario Planning: How to Pull the Right Levers in Your Business

Scenario planning helps businesses prepare for uncertainty by testing the impact of pulling key levers such as price, volume, costs, productivity, and investment. By modelling scenarios and outcomes, leaders gain foresight, agility, and resilience, enabling smarter, confident decisions.