Action Seven steps to effective delegation Delegation is one of the most powerful tools in your toolbox. It allows you to work on the things that will really take your business forward. But how do you get it right?
Action Tools for Working at Home You need the right kit for working at home. Some of it you may already have, and maybe you can borrow some key items from the office, but you don't want any compromises when you are working at home 5-days a week.
Insights Team Culture Research shows that team culture is not only strongly correlated with company performance, it is also a strong predictor of job satisfaction. A high-trust culture is important for creating a happy working environment and a high-performance organisation.
Insights Flow and Feedback To ace customer-centricity, make sure that work always flows in one direction – towards the customer; the smaller the work packet the sooner the value. Create, shorten and amplify feedback loops so that learning is fast. Continually experiment in order to learn from mistakes - and achieve mastery.
Insights Corporate Memory There are many sources of knowledge across the business. The challenge is harnessing this knowledge in a coherent and productive way. The way a business gathers, shares and exploits its knowledge can be central to its ability to develop successfully and to continue trading.
Action Attitude to Change Attitude to change is the difference between high- and low-performing companies – and individuals. One attitude is indifferent or overwhelmed, the other embraces all of the opportunity that change can bring. Informed leaders can use a positive attitude to drive the change agenda.
Insights High Performance Culture A high-performance culture is not just about achieving results; it’s about creating an environment where employees are engaged, motivated, and aligned with the organisation’s goals. Setting clear objectives, assessing performance continuously, and rewarding contributions effectively drives success.
Insights The art of communication: making contact... and then what? Communication is a key leadership skill. It's easy to assume that if we know something and the context around it, then everyone else does too. Effective communication involves defining your audience, choosing the best messaging route, plus giving clarity on the expected action by recipients.
Action Creating the conditions for Success Digital transformation is about speed, agility and customer-centricity, plus leadership of the organisational and cultural changes needed to re-align around the cross-functional value-chain, so that revenue is secured by iteratively delivering augmented products, to stay relevant.
Insights Agile buildability The concept of 'buildability' is one where Engineers and Architects work together and pay close attention to the design from the perspective of those who will manufacture parts, install components and carry out construction works. There is much benefit in applying this approach to technology.
Action Types of Business Risk Poorly managed risks cause revenue, reputational and regulatory pain. We work with your leadership team to identify the threats to your ongoing success and then put in place effective mitigation.
Insights Equality, Equity, and Agency Unlocking workplace potential: Equality gives everyone the same start, Equity tailors support to individual needs, and Agency empowers people to shape their own path. Together, they build inclusive, thriving environments where everyone has the chance to succeed.